I needed to do the laundry, but then I realized I was out of detergent, so I went to write a shopping list and went to grab paper and...

Industries create jargon to act as shortcuts for understanding. Every industry has some variation of jargon. When speaking to other...

I was on a 16-hour road trip with a team to North Dakota. It was getting late and we were getting hungry. We began to discuss what we...

A couple of years ago I was working with some teams in the city of Den Haag/ The Hague in the Netherlands. One afternoon I stopped by a...